FAQs


Don't see an answer to your question below? Feel free to request help or suggest additional FAQ via email: LearningCenter@apta.org, 8:00 am - 4:00 pm ET, Monday-Friday.


The answer for this question varies from browser to browser. You can find how to enable/disable popup blockers for browsers by clicking on the corresponding link below:

  1. Go to the https://learningcenter.apta.org page.
  2. Once there you will see a link at the top of the page on the right hand side that says "Log In". Click on that link and enter your email associated with your APTA account and your password.
  3. Once you have entered your credentials click the "Log In" button.
  4. If you do not have an account registered with APTA you can click on the "Register" button to create an account.
  5. If you already have an account with APTA please do not create a new account.

Please contact Member Services at 800/999-2782, ext 3395, 8:30 am - 4:30 pm ET, Monday-Friday, and please be sure to have your email name ready.

  1. Select "My Training" at the top of the page
  2. Scroll down to see all available courses in your profile - if there are more than 10 - please select the "arrow" to move to the next page until you see the course in which you are interested (NOTE: courses are listed alphabetically with numbered courses first)
  • First, please make sure you have completed all of the activities in the course including Knowledge Checks and Assignments.
  • If you have successfully completed all activities please refresh the My Courses page by clicking F5 on your keyboard or using the refresh button on your browser.
  • For additional support please contact Member Services at 800/999-2782, ext 3395, 8:30 am - 6:00 pm ET, Monday-Friday.
  1. Click on "My Training" located at the top of the page
  2. Scroll to the course for which you want the certificate, select "more info" and you will see the certificate button
  3. Please be sure to download and save your certificate for future reference
  1. Go to the https://learningcenter.apta.org/home.aspx page.
  2. Click "Log In" on the top right hand side of the page.
  3. Click on the "Forgot your password?" link.
  4. On that page you can enter your email address and have your password sent to your email.

The Learning Center is designed to allow for registration of one course at a time. However, it is possible to register for multiple courses at once by doing the following:

  • Click the Purchase link on the first course
  • The course will appear in "My Purchases" in your profile
  • Click the Purchase link for another course
  • This process can be repeated until you are ready to check out.
  • After "purchases" all of the courses, click on My Purchase in your profile and follow the steps to complete the purchase
  • NOTE: if you already have purchased a course, the system will NOT allow you to re-purchase it, therefor you will see a message that there is "mismatch" in your shopping cart.  You will need to remove the duplicate course before proceeding.

Many states have different requirements for qualifying CEUs. The information for a specific course can be found on the course's long description. More information on CEUs can be found here.

  • Select "My Training" at the top of the page
  • Scroll down the screen until you see the course you wish to enter, click on the "Start" or "Resume" button.
You can expand the size of the course content screen within the course window by clicking the ">>" symbol on the right hand navigation.
  • Learning paths are a series of topic-related courses. Some learning paths result in a certificate of achievement for a specific competency.
  • We care about your privacy and have created this Privacy Policy to demonstrate our firm commitment to your privacy and to assist you in using www.apta.org, and any other websites and mobile applications we may launch in the future (collectively the "website,” which includes the APTA Learning Center). APTA staff may not release learning records to any individual other than a representative of a state licensure board performing an audit without your prior consent. In order to provide consent to release your learning records, a please submit the request via email to learningcenter@apta.org or mail to APTA, Attn: Professional Development Department, 1111 N Fairfax St, Alexandria VA 22314.